Section outline

    • In this course, you will learn the basics of conflict management including:

      1. Definitions of Conflict and Conflict Management,

      2. Traditional and Modern Views of Conflict and How They Shape Organizations,

      3. How Conflict Plays a Role in the Stages of Team Development

      Factors That Affect Responses to Conflict,

      4. Top Causes for Conflict on a Project,

      5. Different Techniques for Resolving Conflict and When it is Appropriate to Apply Them.

    • This unit (page) helps students understand multiple perspectives of stakeholders, build interpersonal skills, and integrity to resolve conflicts in a constructive manner.


       

       


    • Chat activity regarding the Project Conflict Concept.
      When a chat is complete, the transcript will be available for the amount of time specified here.