Résumé de section
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In this course, you will learn the basics of conflict management including:
1. Definitions of Conflict and Conflict Management,
2. Traditional and Modern Views of Conflict and How They Shape Organizations,
3. How Conflict Plays a Role in the Stages of Team Development
Factors That Affect Responses to Conflict,
4. Top Causes for Conflict on a Project,
5. Different Techniques for Resolving Conflict and When it is Appropriate to Apply Them.
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This unit (page) helps students understand multiple perspectives of stakeholders, build interpersonal skills, and integrity to resolve conflicts in a constructive manner.
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Chat activity regarding the Project Conflict Concept.
When a chat is complete, the transcript will be available for the amount of time specified here.
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